At NexLingo, we prioritize client satisfaction with our translation services. If a client is dissatisfied with the accuracy or quality of a delivered project, they may request a review or revision within 7 days of delivery. Refunds are granted only if NexLingo is unable to meet the agreed project requirements after revisions. Refund requests must be submitted in writing, detailing specific concerns. Custom or rush services may not qualify for refunds. NexLingo is committed to addressing all concerns promptly, ensuring our clients receive translations that meet their expectations and project needs. Terms apply as per service agreements.